Step 2: Remove the user account from your Office 2013 profile Select Sign in and use your credentials to sign back in.Close the Office product and then restart it.Sign out of Microsoft Office using any Office product: Word, Excel, PowerPoint, Outlook, etc. To work around this behavior, remove the existing user account and all connected services from your Office 2013 profile, and then clear cached credentials that may be on the computer: Step 1: Sign out of Office and then sign back in If you prefer every file to sync to your Mac and be ready for immediate access, choose Download all OneDrive files now.This workaround may cause some account settings to be lost. ![]() Preferences: By default, OneDrive uses Files On-Demand functionality that only syncs files locally if you attempt to open them. On the OneDrive Preferences dialog that shows up, go through the following tab and options. Double-check them to see if they’re related to your issue and modify them as needed. OneDrive offers many options that affect how the cloud-storage service functions on your Mac. If none of them helps, check our Wi-Fi and Ethernet troubleshooting guides for more ways to fix a slow internet connection. Test OneDrive on a different Wi-Fi or Ethernet network.Move your Mac closer to the router (if you’re on a Wi-Fi network).If it appears slow, here are several network-related fixes you should try: Check the speed of your internet connection using an online tool like. A spotty internet connection disrupts the data flow between OneDrive and your Mac, leading to synchronization errors and inconsistencies.
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